Q & A

SFA

What is Smiles First Academy?

SFA is an online platform that provides continuing education in the medical & dental industry. However, we offer education for any business or individual interested in learning about Leadership and Team building.

Modules

When will the online modules be available?

Online modules will be available in early 2019.

Where can I browse more topics?

Visit our Live Learn tab for a wide variety of offerings.

How do i know which modules are best suited for me?

If you are interested in variety of modules, opt for one of our package deals that allows you to bundle multiple modules to create a personalized approach to your learning.

Credits

Are credits available for each module & live learn event?

Yes, all of our modules & events are CE awarded. Each module and Live Learn Event will be different from another. Therefore; the amount of credits for each will be different. Credits are shown for each.

Technical

What technical skills do online learners need?

Online learning platforms are typically designed to be as user-friendly as possible. However, learners will require basic computer skills to access and navigate through their modules. We do have technical support in the event you need extra help.

Payment & Policy

What types of payment are accepted on SFA?

We accept both Visa & Mastercard.

What is your deposit policy?

A 25% non refundable deposit is charged at the time of your order. The remaining balance is charged 7 days prior to the course.

What is your cancellation policy?

Refund requests for a course cancellation must be made seven (7) full calendar days prior to the course date. We do not offer refunds for cancellations made before the deadline; however, cost incurred can be applied toward future course offerings.

More Questions? Don't hesitate to ask!